Café Onboarding Guide

Get your café on CoffeeSlap in under 10 minutes

What you get: Customers pre-order coffee from their car or on foot, you prepare it in advance, they pick it up without waiting. More orders, happier customers, zero setup cost.

1 Contact Us

Email partners@coffeeslap.gr with:

We'll create your café profile and approve your account within 24 hours.

2 Install the App & Sign In

Download CoffeeSlap from the Google Play Store (iOS coming soon).

  1. Tap "Sign in with Google"
  2. Choose the Google account you gave us in Step 1
  3. Once we approve your account, you'll see the café owner dashboard
⚠️ Approval required: After your first sign-in, your account needs to be approved by our team. This usually takes less than 24 hours. Until then, you'll see a "pending approval" message.
💡 Tip: Use a dedicated tablet or spare phone at the counter for the best experience. Keep it plugged in and with sound on to hear order alerts.

3 Set Up Your Menu

From the café dashboard:

  1. Tap the ⚙️ Settings gear icon
  2. Tap ☕ Menu Items
  3. Toggle on the drinks you offer (Espresso, Cappuccino, Latte, Frappé, etc.)
  4. Tap the price next to each item to set your prices
⚠️ Important: Customers can only order items that have a price set. Items without a price will be hidden.

4 Set Your Location

The app needs your exact location so customers can find you and we can calculate arrival times:

  1. Tap ⚙️ Settings → 🗺️ Set Location
  2. The map will open with your current position
  3. Drag the pin to your café's exact location
  4. Tap Save

Set a Pickup Zone (Optional)

If you do curbside pickup (customers stay in their car):

  1. Tap ⚙️ Settings → 📍 Pickup Zone
  2. Draw the area where customers should park
  3. This lets the app notify you exactly when a customer arrives at the pickup spot

5 Print Your QR Code

CoffeeSlap generates a unique QR code for your café:

  1. Tap ⚙️ Settings → 📱 QR Πελατών
  2. Take a screenshot
  3. Print it at A5 or larger for visibility
  4. Laminate it for outdoor durability

Where to place it:

💡 Pro Tip: Customers scan the QR, download the app, and your café is pre-selected — they can order immediately!

6 How Orders Work

When a customer orders:

  1. 📱 You get a notificationa loud alert sound plays
  2. Accept the ordertap the green Accept button
  3. 🔥 Start preparingtap "Start Preparing" when you begin
  4. Mark as Readythe customer gets notified
  5. 🤝 Hand it overtap "Picked Up" to complete
Order statuses:
🟡 Pending → 🔵 Accepted → 🟣 Preparing → 🟢 Ready → ✅ Picked Up

Customer Arrival

When a customer gets close to your café, you'll see:

7 Daily Operations

Opening & Closing

Toggle your café's open/closed status with the 🟢/🔴 button at the top of the dashboard. Customers can only order when you're Open.

Filtering Orders

Use the filter toggle to hide completed orders and keep your view clean. Use the search bar to find specific orders by name or number.

Calling a Customer

Tap a customer's phone number to call them directly, or tap "SMS" to send a text message.

8 Payments

During the pilot phase, all orders are cash-only. The customer pays when they pick up their order, just like they would normally.

Card payments via SumUp terminal integration are coming soon — we'll notify you when it's available.

🎉 Pilot Mode: During the pilot, CoffeeSlap is completely free. No commissions, no fees, no obligations. We're just building something great together.

? FAQ

What if a customer doesn't show up?

You can cancel the order from the dashboard. There is no penalty for the café.

Can I change my menu later?

Yes! Toggle items on/off and change prices anytime from ⚙️ Settings → ☕ Menu Items.

What if I'm too busy to take orders?

Set your status to 🔴 Closed. You won't receive new orders until you toggle back to 🟢 Open.

Do I need special equipment?

Just an Android phone or tablet with internet access. That's it.

How do customers find my café?

The app shows nearby cafés on a map, sorted by distance. Your QR code also links directly to your café.

How long until my account is approved?

Usually within a few hours, always within 24 hours. We'll send you a notification when your café is live.

Ready to get started?

Email us and we'll set everything up for you.

📩 partners@coffeeslap.gr
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